Frequently Asked Questions
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This is a detailed description to understand the VanLandingham Power System:
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Best Impressions Caterers is the exclusive caterer for The Vanlandingham Estate. As part of our full-service experience, Best Impressions would be responsible for providing and managing all aspects of food & beverage and equipment rentals within the venue. *Best Impressions carries all liability insurance and is licensed through the North Carolina Alcohol Beverage Commission to provide Spirits within the estate. There are different alcohol packages to best suit the needs of your specific event. No outside alcohol is permitted by law; we will be forced to stop the event if violated. No exceptions.
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Yes, we host private tastings at our headquarters. Tastings are complimentary for up to four guests if you have already booked our services and paid an initial payment. If you would like to schedule a tasting prior to securing our services and submitting an initial payment, we would require payment for the tasting based on the items chosen for the tasting menu, which is on average $65.00 per person. We schedule tastings during the months of January, February, March, July, and August; Tuesdays through Thursdays; from 11:00am to 4:00pm.
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Each guest place setting will include a water goblet, salad fork, dinner fork, knife, and teaspoon. A linen napkin is at the place setting but is a rental item and priced per napkin. White china dinner plates are also included in the food costs and will either be at the buffet or served directly to guests for a plated meal. A plated meal also includes a bread and butter plate.
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With this dinner style, we typically see limited seating to encourage a free flowing environment, but you do have the option of creating a more formal atmosphere with a seat for all guests. Each food station is equipped with 7-inch white china square plates, cocktail forks, (and dinner knives if necessary) and paper cocktail napkins. The food costs also include the tables on which food and beverages will be displayed, all serving pieces, chafing dishes, baskets, trays, props, etc. Water goblets and additional pieces of a guest place setting can be added on at an additional cost.
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Best Impressions has a strong team of knowledgeable managers and staff that will be onsite throughout your event from start to finish. Our team will arrive approximately two hours prior to the event to execute setup and will be there after the event concludes to complete the breakdown and cleanup of the venue. Depending on your guest count and meal selection, you will have an event manager, along with a specific number of servers, bartenders, and chefs.
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The rental fee for any event held in March, April, May, June, or September includes a white top tent. Any event held in October, November, or December will have a clear top. The rental fee does not include sidewalls, but these can be added at an additional cost.
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At minimum, we do require that you have a day of planner and we are happy to provide a list of recommended planners and coordinators.
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Because each event design is different, a dance floor is not included in the venue rental, but we can rent one that fits your design and budget. Please inquire for a list of rental companies we work with often.
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For your convenience, Best Impressions Caterers will arrange for all additional equipment rentals within the venue (i.e. linens, tables, chairs, draping, etc.)
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All events that take place outside Sunday-Thursday need to end by 9:00pm. Events on Friday & Saturday need to end by 10:00pm.
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Yes, we do carry guest count minimums in our peak event seasons (March-June & September-November). For events that take place Monday-Thursday, there is a minimum of 50 guests. For events that take place on Fridays and Sundays, there is a 75 guest minimum. For events that take place on Saturdays, there is a 125 guest minimum.
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The 20% production fee covers all of our back-end labor and production costs for all events. It is charged to the food & beverages, not the full total.
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To make your event complete and unique, we allow each client to choose the following vendors based on their preferences: Florist, Entertainment, Photographer, Videographer, Photo booth, Wedding Cake and Wedding Planner. We have a list of vendors who frequently work with our venue and are familiar with our property. However, you may utilize any vendor of your choice.
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Our beverage department has curated a list of items for each specific bar package, and we do not offer substitutions to this list; however, we are able to source any additional spirit, wine or beer. Your Sales Executive will be able to pass along further information.
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Final guest count and all final details are to be submitted to your Account Executive 14 days prior to your event.
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Final payment is due 7 days prior to your event. Our Accounting Department will send a final invoice which can be paid via cash, check, ACH payment or Credit Card Payment. Please note all credit card payments incur a 3% processing fee. If payment is not received 7 days prior to the event, we will require payment in a certified check.
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We understand that things happen, and sometimes an event must be canceled. However, your initial payment secures your event date permanently on our calendar and prevents us from booking another event in the space at that time. Therefore, we offer no refunds or exchanging of dates. There are no exceptions to this policy.
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YOU CAN ALSO FIND US HERE
Phone 704.333.9779 ext 101
Email bestimpressions@gmail.com